Ⅰ 对酒店存在的问题进行投诉的英语作文
Dear Manager, I had booked a room in your hotel before I came to Guangzhou on business.But when I checked in,I was kept waiting for half an hour.What's worse,when I was showed to my room,I found something was wrong with the toilet and the air-conditioner couldn't be used.So I am writing to you to ask for good service."Customer is God",right?Now,i want to change the room .Or else,i would rather refund the money. I am looking forward to your satisfactory reply!
Ⅱ 酒店投诉信英语
Dear Sir,
I checked in your hotel on (日期). During my staying there, something made me feel uncomfortable:
1. When I checking in, the receptionist complained that I didn't
make a reservation. But, is it neccessary to make reservation for each time?
2.In the guest room, some facilities had problems. Some lights couldn't on; There is no hot water in the washroom. And TV channels are too limited.
3.The service for guest room was too slow, and their staff was in a bad service attitude.
As a hotel, it shouldn't has problems as I told above. Each hotel hope to give a good impression to the guests. So I hope something can be changed for your hotel and for a improvement.
署名
Ⅲ 怎样用英文写酒店投诉信how to write a complaint letter to a hotel
Dear Sir/ Madam:
We fully understand the situation, and we admit it's our mistake, please accept our sincere apology to you. Here is the solution., if you disagree please do let us know and we will do our best to find the best solution for you. We thank you for your kind concern and letter with which we can promote ourselves,with which we can approach to the perfect.
Wish you all the best
yours,
Ⅳ 求一篇酒店顾客投诉研究类英文文献及翻译,20000印刷符以上
Hotel guest complaint cases
U.S. hotel quality consulting firm, in 1987 concted on all types of hotel service quality survey, which found the following common complaints from hotel guests Case 49:
1, Finance Department
(1) Some of the guests staying at the hotel ring the period, e to the costs in other sectors, such as restaurant meals cost, until the guests have finished moving out checkout process only after the go to the Finance Department; time guests pay up to restaurant dining cost accounts, customers are not only protest but also a great feeling unhappy and, therefore, spontaneous combustion, complained that the hotel, which happens from time to time.
(2) Sometimes, the cost of the accounting section in the guest voucher slip, forget the fees for customers in the proction of signature; after the accounts of customers refuse to pay this cost, while guests to the hotel to ask: "You can not go through and on the spot verification of the cost of payment? "This is a complaint, the Finance Department's second case occurred.
2, in the Office of Member Services fatigues
(3) Sometimes, gracious, hospitable hotel staff in the Office of fatigues, forget to tell customers about the services provided by hotels, such as the guests dry laundry service, price lists; restaurant's hours of operation, providing food dishes point ; Leisure Centre facilities, entertainment, room location and room service; as the guest services required information is not timely provided to the guests, causing inconvenience to the guests, and invite guests grievances, complaints, complaints.
(4) Members of the Office of boots to help customers put his luggage and escort guests to his (her) room, but forget to tell customers how to use a number of indoor facilities, such as indoor central air conditioning knobs, transferred to any location for the normal room temperature, Caise TV and multi-way control the use of audio units, direct-dial telephone for internal use programmed instructions, etc., which also caused dissatisfaction guests, leading to guest complaints.
3, Engineering Maintenance Division
(5) The neglect guests staying indoor maintenance projects proposed requirement that guests inform the engineering department directly by telephone or Front Office, shows there is room in need of repair projects, however, did not immediately engineering maintenance staff to answer, and in a timely manner before to guest rooms for inspection or maintenance, which led to guest complaints.
(6) Engineering weak engineers, not according to the needs of the meeting, promptly installed conferencing
Systems, such as the microphone used by the rostrum, with
Ⅳ 用英文写一封酒店投诉信
找到其投诉部门邮箱(电子的也行),邮件的题目加注Complaint! 就行,内容用中文版就好,他们自然权会找人翻译。关键是你找到其他相关的部门两个以上抄送到。
与其半桶水的英文去说,还不如中文利索。另外,商务性的函件尽量简短,说清楚地点时间人物事情以及你不满意的是什么就行,长些的?没人会真有空去看,而且一看就知道不是经常处理商务文件的人发出的东西,更不需要重视。
Ⅵ 投诉酒店的200词英语作文
Dear Sir:
My name is Raymond, I am writing to tell you something about your restaurant questions.
Last Saturday, I was going to your restaurant with my friends. We are very hungry, but when we order, your restaurant waiter But ignore our. So my friend was very angry. Besides, when the waiter come on .my friend ask her why ignore our, she is very aggressive for us and say you don’t see me I am very busy. So I do hope you can give your restaurant waiter have training about etiquette.
Thank you for your time and kind consideration.
Sincerely yours
Raymond
亲爱的先生:
我的名字叫Raymond, 我写信是要告诉你一些关于你们饭店的问题。
上个星期六, 我和我的朋友到你的餐厅用餐,我们很饿。但是当我们点餐时,你饭店里的服务员却不理我们。所以我的朋友很生气。除此之外,当你的服务员来的时候,我的朋友问她为什么不理我们时,她很凶的对我们说,你们没有看到我正在忙吗?所以我希望你能给你的饭店服务员座椅有关利益的训练。
我们我谢谢您的时间和仁慈的考虑。
你诚挚的
Raymond
Ⅶ 英语作文假设你入住某个服务好的酒店。
Dear manager,
I am so sorry to bring you a terrible news. Before I live in this hotel, I heard that this hotel is famous for its considerate service. However, when I live in this hotel, I found that things are go the way around. First of all, the air conditioning in my room does not work well. Next, there is no cleaner who clean my room. To make the matters worse, when I make a request that I want to change another room, the service personnel does not agree at all. I hope that the related principles can take charge of these problems as soon as possible.
I will be very appreciated if I can receive your reply soon.
Cindy
Ⅷ 写一篇 关于对酒店的不满和建议的英语作文
您好:Hotel (or hotels, hotels) is a major short-term accommodation for the tourists places, the hotel is usually in the provision of accommodation, while Hong occupants restaurant, swimming pool, or taking care of child care and other services. Some hotels also provide conference facilities to attract business meetings, interviews or press conferences and other activities. The hotel's banquet hall can hold weddings and dances and other activities. Hotel accommodation feature functions, catering functions, business functions, home functions, holiday functions And conferencing capabilities The role of the hotel are: 1. Tourists a base for tourism ac...
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Ⅸ 英语作文酒店投诉信100字
Dear Sir/ Madam:
We fully understand the situation, and we admit it's our mistake, please accept our sincere apology to you. Here is the solution........, if you disagree please do let us know and we will do our best to find the best solution for you. We thank you for your kind concern and letter with which we can promote ourselves,with which we can approach to the perfect.
Wish you all the best
yours,
......
对于无理取闹的客人:
Dear Sir/Madm:
Thanks for your letter, from which we understand the situation. We are so sorry for our imperfect service,hope you could kindly forgive us. We look forward to serving you again with more satisfied service. Again please accept our sincere invitation and we will be waiting for your soon arrival.
with all our best regards and wishes!
yours,